The rewash process can be very easily overlooked which is not good for your POH. Even worse, it can wreak havoc with your customers if they are receiving stained linen.
No one enjoys waking up to an email from a disgruntled customer about how their customer, patient, etc. noticed their linens were stained. In this blog I am going to talk about some key points and general practices to keep your rewash process under control.
Lighting can also be an issue with operators not being able to catch the stains before they make their way to your customers. Make sure that your operators have the tools needed to perform their job correctly. Investing a little time and money in the right places always gives you a return on your investment.
Independently these issues are all small portions of the overall process. If you allow errors in one or more of these areas, it could you lead you down a path that is not in favor of your bottom line. Proper training and the right employees in place can afford you continued success and less complaints from your customers. Who wouldn’t enjoy less complaints?